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Recruitment and Retention

Resources to support recruitment and retention of clients, participants, and program staff.

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Last Reviewed: 2022-03 | Toolkit/Guide

Patient Experience Improvement Toolkit

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Last Reviewed: 2020-02 | Event Archive

Inspiration, Ideation, and Implementation: The Power of Human-Centered Design in Teen Pregnancy Prevention Webinar

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Last Reviewed: 2017-10 | Publication/Fact Sheet

Guarding Against Coercion While Ensuring Access: A Delicate Balance Publication

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Last Reviewed: 2017-10 | Job Aid

Patient Visit Tracking Sheet

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Last Reviewed: 2021-10 | Video

Prioritizing the Patient Experience: Strategies for Family Planning Video

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Last Reviewed: 2023-06 | Video

The Family Planning Patient Experience: Skills to Improve Every Visit Video

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Last Reviewed: 2023-06 | Video

Reducing Patient Wait Time Video

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Last Reviewed: 2017-10 | Publication/Fact Sheet

Tracking Confidentiality Needs at Title X Funded Family Planning Centers Infographic

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Last Reviewed: 2021-08 | Job Aid

Sample Patient Bill of Rights

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Last Reviewed: 2021-07 | Job Aid

Ejemplo declaración de derechos del paciente

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Last Reviewed: 2021-12 | Meeting Packages

Skills for Improving Family Planning Visits: Staff Meeting Package

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Last Reviewed: 2021-12 | Job Aid

Tips for Maintaining Patient Privacy and Confidentiality

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Last Reviewed: 2021-12 | Job Aid

Clinic Website Assessment

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Last Reviewed: 2022-05 | Job Aid

Encuesta de satisfacción del paciente con una cita de telesalud

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Last Reviewed: 2021-12 | Meeting Packages

Planning to Improve the Patient Experience: Staff Meeting Package

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Last Reviewed: 2021-12 | Job Aid

Patient Satisfaction Survey

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Last Reviewed: 2021-12 | Job Aid

Encuesta de Satisfacción

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Last Reviewed: 2021-12 | Job Aid

Tips for Collecting Patient Satisfaction Survey Data

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Last Reviewed: 2021-12 | Job Aid

Understanding the Patient Experience: How to Select a Data Collection Method

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Last Reviewed: 2021-12 | Job Aid

Patient Experience Organizational Assessment

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Last Reviewed: 2021-12 | Job Aid

Patient Experience Improvement Plan