Website Update

Funding for the RHNTC has been extended through March 31, 2026. We are working to restore full access to the website, including reenabling training accounts, certificates of completion, and continuing education credits. We anticipate the website will be restored to its full functionality by October 10th.

Understanding the Patient Experience: How to Select a Data Collection Method

Job Aid
Patient Experience Title X Family Planning Program
Last Reviewed
Source
RHNTC

There are many methods for collecting data from patients, including surveys, interviews, focus groups, observations, and secret shopper calls. Each method offers advantages and disadvantages. Use this job aid to select the right data collection method given your needs and available resources. 

This resource is part of the Patient Experience Improvement Toolkit