Quality Improvement (QI) and Quality Assurance (QA)
These expectations lay out requirements for the development and implementation of a data-driven plan to monitor and enhance the delivery of family planning services. These standards mandate that recipients use Family Planning Annual Report (FPAR) data and patient satisfaction assessments to inform clinical oversight, guide service modifications, and ensure project-wide accountability.
All Staff Training expectations from the Title X Program Handbook are listed below, along with resources your project can use to meet each one.
Featured Resources
Quality Improvement for Family Planning Programs eLearning
Develop and implement a quality improvement and quality assurance plan that involves collecting and using data to monitor the delivery of quality family planning services, inform modifications to the provision of services, inform oversight and decision-making regarding the provision of services, and assess patient satisfaction. (PA-FPH-22-001 NOFO)
See the featured resources above and additional resources below.
Quality Improvement for Family Planning Programs eLearning
Address oversight and service provision at the recipient level, the subrecipient level, and the service site level within their QI/QA plan. (PA-FPH-22-001 NOFO and FY 2022 NOA Special Terms and Requirements)
See the featured resources above.
Submit a Family Planning Annual Report (FPAR). The information collection (reporting requirements) and format for this report have been approved by the Office of Management and Budget (OMB) and assigned OMB No. 0990-0479 (Expires 9/30/2024). The FPAR data elements, instrument, and instructions are found on the OPA Web site at http://opa.hhs.gov. Recipients are expected to use the FPAR data to inform their QI/QA activities. (PA-FPH-22-001 NOFO and FY 2022 NOA Special Terms and Requirements)
See the featured resources above and additional resources below.