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Funding for the Reproductive Health National Training Center ended on March 31, 2026. Training Tracking System features are expected to be available through June 14, 2026 and resources are expected to be available through December 15, 2026, though availability cannot be guaranteed and content will not be updated. For more information about steps training administrators and account holders should take, refer to this FAQ.

Confidential Billing: Steps for Front Desk Staff

Job Aid
Billing and Coding Title X Family Planning Program
Last Reviewed
Source
RHNTC

Clients of all ages may need confidential billing. The best practice is for front desk staff to initiate a conversation about confidential billing with every client. This job aid presents the steps front desk staff should take to identify and implement for confidential billing.

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