Increasing Access to Title X Services for Males Toolkit

Toolkit/Guide
Male Services Title X Family Planning Program
Last Reviewed
Source
RHNTC

Welcome to the Toolkit

Providing sexual and reproductive health (SRH) services to males is a core component of the Title X Program and the Quality Family Planning Recommendations (QFP). These services include contraceptive services, basic infertility services, preconception health services, sexually transmitted infection services, and related preventive services.

But males of reproductive age from adolescence on up are less likely to go to a Title X clinic for SRH services. Some may be unaware of the range of services available to them; others may think that Title X services are for females only. At the same time, some Title X staff—including front desk staff, medical assistants, and clinical services providersmay feel less comfortable, less prepared, or uncertain about serving male clients.

The goals of this toolkit are to: 1) provide Title X staff with strategies and tools to assess their readiness to engage male clients, and 2) strengthen their project infrastructure and capacity for providing and promoting SRH services to males.

In this toolkit, “male” refers to people assigned male at birth. It’s important to keep in mind that there are many people whose gender identity does not match their assigned sex at birth. This means that some people who don’t identify as male may be seen for “male” SRH services.
Illustration of a male patient talking to a health professional.

Use this toolkit as a guide to provide and strengthen male SRH services within your Title X project.

Use the resources in any order or pick and choose the ones that are relevant to your project’s needs and priorities.

Male sexual and reproductive health services are an essential component of Title X services. A first step in strengthening your project’s male services is to conduct an assessment of your project’s readiness to welcome male clients and provide equitable, accessible, and appropriate care to males.

Action Steps
Supportive Resources

Review Title X Program expectations along with professional guidelines and recommendations for provision of male sexual and reproductive health services.

Assess the extent to which your project:

  • Has male-inclusive policies and clinic environment
  • Offers staff training focused on male SRH services
  • Includes male voices in shaping services
  • Has a network of supportive services
  • Promotes male SRH services

Review project data to determine your baseline number and percentage of male family planning users and compare it to national Family Planning Annual Report (FPAR) data.

Conduct meeting(s) with all staff to discuss assessment findings and next steps.

Policies and job descriptions help set the tone for your agency’s culture and norms around engaging and serving male clients. In addition, check-in procedures and a physical clinic environment that are welcoming to and inclusive of males play a role in bringing in and retaining male clients.

Action Steps
Supportive Resources

Review your agency’s mission statement, policies, and procedures for language inclusive of male clients and SRH services for males.

Review job descriptions for language describing expectations for serving male clients.

Review client check-in procedures and forms to ensure they are welcoming to male clients.

Check waiting and exam room furnishings, signage, posters, and client education materials to ensure they are inclusive of males.

Some Title X staff members—including front desk staff, medical assistants, and clinical services providers—may feel less comfortable and confident welcoming, screening, counseling, and treating male clients. Offering dedicated training to all staff on male-specific SRH services and care helps build staff capacity, skills, and comfort in serving male clients.

Action Steps
Supportive Resources

Ask staff what training they need to feel more prepared and comfortable serving male clients.

Provide foundational training to all staff on the QFP guidelines for male services and on male anatomy and physiology.

Provide training and resources for clinical staff on conducting male physical exams.

Provide training and resources for staff on history taking and counseling of male clients.

Provide regular updates to all staff about male client numbers and service utilization using your project’s FPAR data.

Provide staff with resources to support accurate recording, reporting, and monitoring of male SRH services.

A key tenet of providing client-centered care is seeking input and feedback on services from the population served. Asking for and acting on suggestions from current and potential clients will help make your clinic more male-friendly, and help staff provide responsive, tailored care.

Action Steps
Supportive Resources

Review and analyze male responses to client satisfaction surveys.

Conduct focus groups with males, both current clients and potential clients.

Make sure there is male representation on your project’s informational and educational (I&E) materials review advisory committee and any other advisory groups your project may have (e.g., community advisory board or youth advisory board).

Title X projects are expected to provide referrals for medical, educational, and social services to clients as appropriate or when requested. By broadening your referral networks to include community partners that provide health and supportive services for males, you can connect male clients to needed services beyond your project’s scope and help achieve access, equity, and quality.

Action Steps
Supportive Resources

Expand your project’s network of community partners to include:

  • Programs that provide behavioral health care and services
  • Programs that provide services related to social determinants of health
  • Schools, after-school programs, youth recreation programs, and Teen Pregnancy Prevention (TPP) projects

Strengthen policies, procedures, and referral agreements (MOUs) to ensure your project can refer male clients to medical, social, and other services outside your scope.

Active promotion of your project’s male SRH services, using a range of channels, can help bring new male clients through your doors. Male clients often mention the importance of word of mouth in bringing them into the clinic. In addition to the usual outreach methods, “in-reach” may be a particularly effective way to increase service utilization by males. In-reach is when people already involved in your agency, like current female clients or agency staff, encourage males they know to use Title X services.

Action Steps
Supportive Resources

Promote male SRH services through community events, at male-serving agencies, and to community partners who might refer males to you.

Promote male SRH services at other community sites frequented by males.

Conduct outreach to potential male clients.

Let female clients know about the SRH services for males available at the clinic, and encourage them to share this information with their male partners, friends, family members, and acquaintances.

Support in-reach by clinic staff. For example, coach staff to offer male SRH services when males come in for another reason.

This toolkit was supported by the Office of Population Affairs (Grant FPTPA006030). The views expressed do not necessarily reflect the official policies of the Department of Health and Human Services; nor does mention of trade names, commercial practices, or organizations imply endorsement by the U.S. Government.