OARS Model—Essential Communication Skills Job Aid
Job Aid
Assessing Need for Services
Contraceptive Services
Title X Family Planning Program
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RHNTC
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The OARS (open-ended, affirming, reflective listening, summarizing) model helps to establish interactive encounters with clients focused on their goals, needs, and preferences. OARS is intended to be simple, comprehensive, and to improve communication and counseling skills.
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