OARS Model—Essential Communication Skills Job Aid

Job Aid
Assessing Need for Services Contraceptive Services Title X Family Planning Program
Last Reviewed
Source
RHNTC

The OARS (open-ended, affirming, reflective listening, summarizing) model helps to establish interactive encounters with clients focused on their goals, needs, and preferences. OARS is intended to be simple, comprehensive, and to improve communication and counseling skills.