Trauma-Informed, Resilience-Oriented, & Equitable (TIROE) Care: Helping Staff & Clients Feel Safe Meeting Package

Adopting trauma-informed, resilience-oriented, and equitable (TIROE) care principles and practices improves staff engagement and retention, while improving client experience with care. This meeting package is designed to help sexual and reproductive health organizations identify and apply strategies to help staff and clients feel psychologically, emotionally, physically, and culturally safe. The meeting package includes resources to facilitate a two-hour staff meeting—or three shorter ones. 

Learning Objectives:

By the end of this meeting package, participants will be able to:

• Define staff and client safety in the TIROE context
• Identify actions staff can take to ensure client and staff safety 
• Assess feelings of safety and satisfaction with the organization
• Identify ways to address concerns raised by clients and staff 

How to Use This Resource:

Staff of varied roles are encouraged to complete this meeting package together as a team. Once you have completed this meeting package, we encourage you to move on to TIROE Care: Developing a TIROE Workforce Meeting Package.

Other Meeting Packages in This Series:

Trauma-Informed, Resilience-Oriented, and Equitable (TIROE) Care: Developing a TIROE Workforce Meeting Package