Telehealth Vendor Equity Assessment

Title X agencies, like other health care providers, have responded to a growing demand for telehealth services. It is crucial to ensure that telehealth vendors and their products meet your agency’s standards of, and commitment, to equity. This example assessment provides suggested questions to determine how a telehealth vendor addresses the technology needs, language and communication needs, personal and data privacy needs, and user needs of the Title X client. It also provides a template for documenting and comparing vendor responses for use during the vendor selection process.