Using Normalizing and Opt-out Language for Chlamydia and Gonorrhea Screening: Training Activity for Clinic Staff

This training activity is designed to build the confidence of clinic staff to use normalizing and opt-out language to screen clients for chlamydia (CT) and gonorrhea (GC).When clinic staff use normalizing language, it helps clients feel that they are not being judged or singled out. Opt-out screening is an approach that presents CT/GC screening as something that will happen by default unless the client actively declines. Using normalizing and opt-out language is an evidence-based approach to increasing screening rates, as described in the Chlamydia Screening Change Package.