Telehealth Services: Taking an Inclusive, Equity-Driven, and Trauma-Informed Approach Job Aid

While telehealth services have increased for many family planning clients, it is essential that historically marginalized and underserved clients have access to these services. This job aid outlines six strategies to communicate about telehealth services more effectively with your clients. Each strategy includes action steps that incorporate the principles of inclusion and equity, while also taking a trauma-informed approach into account. The strategies have been compiled to support your Title X agency when establishing an environment of safety and trust for telehealth clients.