Title X Front Desk Income Verification Workshop: June 2025

Website Disclaimer

Funding for the Reproductive Health National Training Center ended on March 31, 2026. Training Tracking System features are expected to be available through June 14, 2026 and resources are expected to be available through December 15, 2026, though availability cannot be guaranteed and content will not be updated. For more information about steps training administrators and account holders should take, refer to this FAQ.

0.75 hr

Event Archive

Financial Management Title X Family Planning Program

Last Reviewed

2025-05

Source

RHNTC

Save

This workshop for front desk staff and site managers includes a brief presentation on income verification and related Title X Program Expectations, as well as on customer service. The workshop took place on June 25, 2025.

Speakers:

Dania Garcia, Subject Matter Expert, Consultant
Caitlin Hungate, RHNTC Fiscal Lead

Learning Objectives:

Describe Title X income verification expectation(s)
Identify one strategy to support positive customer service interactions with Title X clients
Name one strategy described by a peer to improve front desk staff practices
Identify one RHNTC resource to support income verification

Certificate of Completion: Yes - available after completing the evaluation at the end of the recording