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The funding for the Reproductive Health National Training Center ended on March 31, 2026. While our resources will continue to be available through September 30, 2026, they will not be updated. The Training Tracking System features will remain available until June 15, 2026. We will provide additional updates to training account users, including Training Administrators, in the coming months.

Verifying Client Income: What are "Reasonable Efforts"? Job Aid

Job Aid
 Financial Management Title X Family Planning Program
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This job aid is intended to support Title X grantee and subrecipient staff—including clinic managers, schedulers, and front desk personnel—with Title X income verification. It outlines Title X Program income verification expectations, the importance of income verification as one element of project sustainability, and includes sample scripts. By not taking the time, staff may be making assumptions that result in the client being under- or overcharged for the visit.

For sample scripts to support a process at scheduling and/or at check-in, review the Sample Scripts for Verifying Client Income.

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