Website Disclaimer

Funding for the Reproductive Health National Training Center ended on March 31, 2026. Training Tracking System features are expected to be available through June 14, 2026 and resources are expected to be available through December 15, 2026, though availability cannot be guaranteed and content will not be updated. For more information about steps training administrators and account holders should take, refer to this FAQ.

Verifying Client Income: What are "Reasonable Efforts"? Job Aid

Job Aid
 Financial Management Title X Family Planning Program
Last Reviewed
Source
RHNTC
Save
View Job Aid

This job aid is intended to support Title X grantee and subrecipient staff—including clinic managers, schedulers, and front desk personnel—with Title X income verification. It outlines Title X Program income verification expectations, the importance of income verification as one element of project sustainability, and includes sample scripts. By not taking the time, staff may be making assumptions that result in the client being under- or overcharged for the visit.

For sample scripts to support a process at scheduling and/or at check-in, review the Sample Scripts for Verifying Client Income.

Feedback icon

Share Your Feedback

Did you find this resource helpful?