Sample Responses to Frequently Asked Questions about Obtaining Contraception for Front Desk Staff

Offer these sample responses to front desk staff to help them respond to clients’ concerns or questions about obtaining contraception. As always, make sure the responses are approved by the medical director and aligned with Title X guidelines and nationally recognized standards of care.

This tool is part of Same-Visit Contraception: An Implementation Guide for Family Planning Providers, which offers strategies and tools that support provision of the full range of contraceptive methods on the same day the client first requests it.