Service System Strengthening

The service system within Title X refers to the various levels of programs serving patients from funder, grantee, and service delivery sites. The following resources are for those aiming to strengthen their service system across various levels using an adaptive leadership approach.

Service System Strengthening Resources

18 Resources

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Adaptive Leadership for Tackling Complex Problems Toolkit

Toolkit/Guide
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Billing/Financial Assistant Clinical Provider and Nurse Front Desk/Reception Health Educator/Counselor/Medical Assistant Increase Knowledge Manager/Administrator/Center Coordinator Service System Strengthening Toolkit/Guide
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Adaptive Leadership Self-Assessment for Organizations

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Increase Knowledge Job Aid Manager/Administrator/Center Coordinator Service System Strengthening
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Adaptive Leadership Self-Assessment for Teams

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Increase Knowledge Job Aid Manager/Administrator/Center Coordinator Service System Strengthening
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Adaptive Leadership for Effectively Managing a Telehealth Change Initiative

Publication/Fact Sheet
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Increase Knowledge Manager/Administrator/Center Coordinator Publication/Fact Sheet Service System Strengthening
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Adaptive Leadership for Improving Strategic Planning

Publication/Fact Sheet
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Increase Knowledge Manager/Administrator/Center Coordinator Publication/Fact Sheet Service System Strengthening
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Adaptive Leadership Self-Assessment at the Community Level

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Increase Knowledge Job Aid Manager/Administrator/Center Coordinator Service System Strengthening
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Adaptive Leadership Self-Assessment for Individuals

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Increase Knowledge Job Aid Manager/Administrator/Center Coordinator Service System Strengthening
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Adaptive Leadership: Strengthening the Title X Family Planning Service System Video

Video 0.25 hr
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Increase Knowledge Manager/Administrator/Center Coordinator Service System Strengthening Video
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Agreement and Certainty Matrix

Training Guide
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Manager/Administrator/Center Coordinator Service System Strengthening Training Guide Support Implementation
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Appreciative Inquiry

Training Guide
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Billing/Financial Assistant Clinical Provider and Nurse Front Desk/Reception Health Educator/Counselor/Medical Assistant Manager/Administrator/Center Coordinator Service System Strengthening Training Guide Support Implementation
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Cause and Effect (Fishbone) Diagram

Training Guide
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Billing/Financial Assistant Clinical Provider and Nurse Front Desk/Reception Health Educator/Counselor/Medical Assistant Manager/Administrator/Center Coordinator Service System Strengthening Training Guide Support Implementation
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Change Champion Network

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Increase Knowledge Job Aid Manager/Administrator/Center Coordinator Service System Strengthening
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Hexagon Readiness Tool

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Increase Knowledge Job Aid Manager/Administrator/Center Coordinator Service System Strengthening
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Improvement Boards

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Manager/Administrator/Center Coordinator Service System Strengthening Training Guide Support Implementation
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Leading When Nothing is Certain and Everything is Complicated Webinar

Event Archive
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Event Archive Manager/Administrator/Center Coordinator Service System Strengthening Title X Program Management Build Skills
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Stakeholder Mapping

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Increase Knowledge Job Aid Manager/Administrator/Center Coordinator Service System Strengthening
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System Support Mapping

Training Guide
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Billing/Financial Assistant Clinical Provider and Nurse Front Desk/Reception Health Educator/Counselor/Medical Assistant Manager/Administrator/Center Coordinator Service System Strengthening Training Guide Support Implementation
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The Change Curve

Job Aid
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Increase Knowledge Job Aid Manager/Administrator/Center Coordinator Service System Strengthening