Service System Strengthening

The service system within Title X refers to the various levels of programs serving patients from funder, grantee, and service delivery sites. The following resources are for those aiming to strengthen their service system across various levels using an adaptive leadership approach.

Service System Strengthening Resources

18 Resources

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Adaptive Leadership for Tackling Complex Problems Toolkit

Toolkit/Guide
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Billing/Financial Assistant Clinical Provider/Nurse English Front Desk/Reception Health Educator/Counselor/Medical Assistant Manager/Administrator/Coordinator Service System Strengthening Title X Family Planning Program Toolkit/Guide Increase Knowledge Administrative Operations
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Adaptive Leadership Self-Assessment for Organizations

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English Job Aid Manager/Administrator/Coordinator Service System Strengthening Increase Knowledge Administrative Operations
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Adaptive Leadership Self-Assessment for Teams

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English Job Aid Manager/Administrator/Coordinator Service System Strengthening Increase Knowledge Administrative Operations
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Adaptive Leadership for Effectively Managing a Telehealth Change Initiative

Publication/Fact Sheet
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English Manager/Administrator/Coordinator Publication/Fact Sheet Service System Strengthening Title X Family Planning Program Increase Knowledge Administrative Operations
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Adaptive Leadership for Improving Strategic Planning

Publication/Fact Sheet
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English Manager/Administrator/Coordinator Publication/Fact Sheet Service System Strengthening Title X Family Planning Program Increase Knowledge Administrative Operations
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Adaptive Leadership Self-Assessment at the Community Level

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English Job Aid Manager/Administrator/Coordinator Service System Strengthening Increase Knowledge Administrative Operations
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Adaptive Leadership Self-Assessment for Individuals

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English Job Aid Manager/Administrator/Coordinator Service System Strengthening Increase Knowledge Administrative Operations
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Adaptive Leadership: Strengthening the Title X Family Planning Service System Video

Video 0.25 hr
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English Manager/Administrator/Coordinator Service System Strengthening Title X Family Planning Program Video Increase Knowledge Administrative Operations
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Agreement and Certainty Matrix

Training Guide
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English Manager/Administrator/Coordinator Service System Strengthening Training Guide Administrative Operations Support Implementation
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Appreciative Inquiry

Training Guide
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Billing/Financial Assistant Clinical Provider/Nurse English Front Desk/Reception Health Educator/Counselor/Medical Assistant Manager/Administrator/Coordinator Service System Strengthening Training Guide Administrative Operations Support Implementation
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Cause and Effect (Fishbone) Diagram

Training Guide
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Billing/Financial Assistant Clinical Provider/Nurse English Front Desk/Reception Health Educator/Counselor/Medical Assistant Manager/Administrator/Coordinator Service System Strengthening Training Guide Administrative Operations Support Implementation
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Change Champion Network

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English Job Aid Manager/Administrator/Coordinator Service System Strengthening Increase Knowledge Administrative Operations
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Hexagon Readiness Tool

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English Job Aid Manager/Administrator/Coordinator Service System Strengthening Increase Knowledge Administrative Operations
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Improvement Boards

Training Guide
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English Manager/Administrator/Coordinator Service System Strengthening Training Guide Administrative Operations Support Implementation
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Leading When Nothing is Certain and Everything is Complicated Webinar

Event Archive
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Build Skills English Event Archive Manager/Administrator/Coordinator Service System Strengthening Title X Family Planning Program Title X Program Management Administrative Operations
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Stakeholder Mapping

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English Job Aid Manager/Administrator/Coordinator Service System Strengthening Title X Family Planning Program Increase Knowledge Administrative Operations
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System Support Mapping

Training Guide
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Billing/Financial Assistant Clinical Provider/Nurse English Front Desk/Reception Health Educator/Counselor/Medical Assistant Manager/Administrator/Coordinator Service System Strengthening Training Guide Administrative Operations Support Implementation
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The Change Curve

Job Aid
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English Job Aid Manager/Administrator/Coordinator Service System Strengthening Increase Knowledge Administrative Operations