Front Desk Staff Financial Accountability Training List | Reproductive Health National Training Center

Instructions

This training list supports front desk staff in conducting financial accountability tasks in a Title X setting.

Start Date

Thursday, December 18, 2025

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Trainings and Resources

Client Fees Calculator

Duration: n/a

Required

No

Client Fee Collections: Frequently Asked Questions for Title X Family Planning Agencies Job Aid

Duration: n/a

Required

No

Correctly Applying Your Title X Agency’s Sliding Fee Scale Workshop

Duration: 0.50 hr

Required

No

Sample Scripts for Verifying Client Income

Duration: n/a

Required

No

Title X Front Desk Income Verification Workshop

Duration: 0.75 hr

Required

No

Defining Family Income for Title X Charges, Billing, and Collections Job Aid

Duration: n/a

Required

No

Verifying Client Income: What are "Reasonable Efforts"? Job Aid

Duration: n/a

Required

No