The Quality Family Planning Recommendations (QFP) state that “service sites that offer family planning services should have a system for conducting quality improvement (QI)” and define QI as “the use of a deliberate and continuous effort to achieve measurable improvement.” This eLearning module reviews tips and strategies to make quality improvement an integral part of ensuring quality family planning services.
Describe a culture of quality
State the difference between a quality improvement "project" and creating a culture of quality in your agency
Identify five strategies to incorporate quality improvement into your agency's culture.
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